Privacy Policy

GoodFriends Gaming ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this policy carefully. By using our Services, you consent to the data practices described in this policy.

We collect personal information that you voluntarily provide when registering for our Services, including: business contact information (name, email, phone), company details (tax ID, gaming license numbers), account credentials, and payment information.

We automatically collect technical data such as IP addresses, device information, browser type, usage patterns, and cookies. We may also collect information from third parties, including compliance databases and gaming regulators.

We use your information to: provide and maintain our Services; process transactions; verify gaming licenses and compliance; communicate with you about your account; improve our Services; detect and prevent fraud; comply with legal obligations.

We may use aggregated, anonymized data for analytics and to improve our platform.

We may share your information with: gaming regulators to verify licensing; payment processors to handle transactions; service providers who assist in delivering our Services; law enforcement when required by law; business partners with your consent.

We do not sell your personal information to third parties. Any sharing is done in accordance with applicable laws.

We implement industry-standard security measures including encryption, access controls, firewalls, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure.

We maintain ISO 27001 certification and comply with PCI DSS requirements for payment data.

Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; request data portability; withdraw consent.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.

Essential cookies are necessary for the platform to function. Optional cookies can be disabled without affecting core functionality.

We retain your information as long as your account is active or as needed to provide Services. We may retain data longer to comply with legal obligations, resolve disputes, and enforce agreements.

Gaming regulations often require retention of transaction data for 5-7 years. We comply with all applicable retention requirements.

Our Services are not directed to individuals under 21. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will delete it immediately.

Gaming operators using our platform are responsible for implementing age verification systems.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data.

By using our Services, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our website. The 'Last Updated' date indicates when this policy was last revised.

Your continued use of our Services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices: